These terms govern the design, development, hosting, marketing and support services Nexza Solutions provides. They apply alongside the written proposal for your project, which takes precedence where the two differ.
1. Scope of work
Every engagement is defined by a written proposal listing deliverables, price and timeline. Anything not listed in that proposal is out of scope.
Additions are quoted separately and agreed in writing before work begins, so the price you approve is the price you pay.
2. Payment terms
Projects are typically invoiced 50% on acceptance and 50% on completion, before final handover. Retainers for hosting, maintenance and marketing are billed monthly in advance.
Invoices are due within 14 days. Work may be paused on accounts more than 30 days overdue, and we will always warn you before that happens.
3. Your responsibilities
Timelines assume you provide content, brand assets, access credentials and feedback within a reasonable period. Where material is delayed, delivery dates move by a comparable amount.
You confirm you have the right to use any content, imagery or trademarks you supply to us.
4. Revisions
Each proposal states the number of revision rounds included at each stage. Additional rounds, or changes requested after a stage has been signed off, are billed at our standard hourly rate and confirmed with you first.
5. Ownership and licensing
Once final payment clears, you own the design files, custom code and content produced for your project.
Third-party components — plugins, themes, fonts, stock imagery — remain under their own licences, which we will identify. We retain the right to reference the work in our portfolio unless you ask us in writing not to.
6. Warranties and limitations
We warrant that delivered work will function as described in the proposal, and we will fix defects reported within 30 days of launch at no charge.
We cannot warrant uninterrupted service from third parties, nor guarantee specific search rankings, traffic volumes or revenue outcomes. Our total liability is limited to the fees paid for the engagement in question.
7. Confidentiality
Anything you share with us in the course of a project is treated as confidential and is not disclosed to third parties. We are happy to sign your NDA, and white-label work for agency partners is covered by an NDA by default.
8. Termination
Either side may end a project in writing. You are invoiced for work completed to that point, and we hand over everything produced so far. No exit fees apply.
9. Governing law
These terms are governed by the laws of Pakistan, and the courts of Lahore have jurisdiction. Where you contract with us from another jurisdiction, this does not remove consumer protections you have a non-waivable right to.
Questions about this policy
If anything in this terms of service is unclear, email info@nexzasolutions.com or get in touch. We would rather explain it before you sign than argue about it afterwards.
Frequently Asked Questions
We quote the change before doing it, in writing, and you decide. Nothing outside the agreed scope gets built and invoiced afterwards as a surprise.
Questions About Our Terms of Service?
If a clause here does not match what you were told during scoping, tell us before you sign. The proposal wins over these terms, and we would rather fix the wording than argue about it later.