Question 1

What does a website actually cost with Nexza Solutions?

Accepted Answer

It depends on page count, integrations and whether anything custom is involved, so we scope each project individually. After a free discovery call you get a fixed-price proposal — not a range that moves once work starts. Most business websites land in a predictable band and we will tell you on the call whether your budget is realistic.

Question 2

How long does a typical project take?

Accepted Answer

A standard business website is one to two weeks from strategy session to launch. Stores and custom applications take longer. Whatever the answer is, it goes in the proposal with a date attached, and if your material arrives late we tell you the date has moved rather than quietly missing it.

Question 3

Do you work with businesses outside Pakistan?

Accepted Answer

Yes, regularly. We are based in Johar Town, Lahore and work with clients in the United States, the United Kingdom, the UAE and Saudi Arabia. Most communication is asynchronous anyway, and we schedule calls around your time zone rather than ours.

Question 4

Can you take over a website someone else built?

Accepted Answer

Usually. We audit what exists first and tell you honestly whether it is worth improving or whether the platform is fighting you. Sometimes the cheaper answer really is a rebuild, and we will show you the reasoning rather than just asserting it.

Question 5

What happens after the site launches?

Accepted Answer

Defects reported in the first 30 days are fixed at no charge. Beyond that you can take a care plan covering updates, security, backups and monitoring, or take the files and run it yourself. There is no lock-in either way.

Question 6

How big is the team?

Accepted Answer

Deliberately small. You talk to the people building your project rather than an account manager relaying messages. That caps how much work we take on at once, which is why we sometimes quote a start date a couple of weeks out rather than pretending we are free immediately.

Question 7

Who will I actually be working with?

Accepted Answer

A named contact who stays on your account for its lifetime, plus whoever is doing the hands-on work. On smaller projects those are the same person. You will not be handed to someone new halfway through.

Question 8

Do you outsource the development?

Accepted Answer

No. The work is done in-house in Lahore. We do act as a white-label build team for other agencies, which is the reverse arrangement, and that is covered under our agency partnerships.

Question 9

What kinds of businesses do you usually work with?

Accepted Answer

Small and mid-sized companies that sell something specific — retailers, service firms, travel and logistics operators, and agencies needing build capacity. We are equally comfortable with a five-page site or a custom platform, as long as the goal is clear.

Question 10

What kind of results do you guarantee?

Accepted Answer

We guarantee a professional and transparent process, with every solution built for quality and focused on your success and return on investment. What we will not do is promise a specific ranking or revenue figure — anyone who does is guessing.

Question 11

How do you ensure my website is secure and reliable?

Accepted Answer

Every build ships with hardened configuration, managed SSL, and a firewall in front of it. On our care plans we add continuous malware scanning, daily off-site backups with a restore we have actually tested, and uptime monitoring that alerts us before you notice.

Question 12

What types of businesses do you work with?

Accepted Answer

Mostly small and mid-sized businesses that sell something specific — retailers, service firms, travel and logistics operators, and agencies who need a build partner. We are equally happy with a five-page site or a custom platform, provided the goal is clear.

Question 13

What does starting a new project look like?

Accepted Answer

A free thirty-minute call to understand the goal and the constraints, then a written scope with a fixed price and a realistic timeline. If you go ahead we book the slot and start, usually within one to two weeks.

Question 14

How quickly will you reply?

Accepted Answer

Within one business day, and usually much faster during working hours. If it is urgent, WhatsApp is the fastest way to reach us.

Question 15

Do you charge for the first call?

Accepted Answer

No. The discovery call is free and there is no obligation afterwards. We would rather find out early whether we are a good fit.

Question 16

Do you work with clients outside Pakistan?

Accepted Answer

Yes, regularly. Most of our communication is asynchronous anyway, and we schedule calls around your time zone.

Question 17

What information should I bring to the first call?

Accepted Answer

Your goal, any deadline you are working to, and a rough budget range. Examples of sites you like are useful too. You do not need a full specification — that is what the call is for.

Question 18

Can you take over a project someone else started?

Accepted Answer

Often, yes. We will audit what exists first and tell you honestly whether continuing or restarting is the better use of your money.

Question 19

How long does it take to build a new website?

Accepted Answer

A typical business website takes between 1 to 2 weeks from our initial strategy session to the final launch. More complex projects can take longer. We will always provide a detailed and realistic project timeline in our proposal.

Question 20

How much does a new website cost?

Accepted Answer

Every project is scoped individually, because the work depends on the number of pages, the integrations you need, and whether custom functionality is involved. After the discovery call we send a fixed-price proposal, so there are no surprises later.

Question 21

Will I be able to update the website myself?

Accepted Answer

Yes. We build on editors your team can actually use, and we hand over a short walkthrough plus written documentation so you can update text, images, and pages without needing a developer.

Question 22

Do you provide support and maintenance after launch?

Accepted Answer

We do. Our maintenance plans cover core and plugin updates, security monitoring, off-site backups, uptime checks, and a monthly performance report so your site stays fast and secure.

Question 23

Why is SEO so important in your development process?

Accepted Answer

A beautiful website that nobody can find is not an asset. We build clean semantic markup, fast page loads, structured data, and a sensible information architecture from day one, so your site is ready to rank rather than needing a retrofit later.

Question 24

Will I be locked into your hosting?

Accepted Answer

No. The site is standard WordPress and you get the full codebase and database. You can host it anywhere. We offer managed hosting because it is convenient, not because the build requires it.

Question 25

Can you work with our existing WordPress site?

Accepted Answer

Usually. We audit what is there first and tell you honestly whether it is worth improving or whether the theme is fighting you. Sometimes the cheaper answer really is a rebuild, and we will show you the reasoning.

Question 26

Do you use Elementor or the block editor?

Accepted Answer

Both, depending on who maintains the site. Elementor suits teams that want visual control; the block editor is lighter and ages better. We recommend one after seeing how your team actually works.

Question 27

How do you price something this open-ended?

Accepted Answer

We scope a first phase tightly and quote that at a fixed price — usually the smallest version that is genuinely useful. Later phases are quoted separately once you have used the first one and know what you actually need.

Question 28

What happens if requirements change mid-build?

Accepted Answer

They usually do. Changes inside the agreed scope are absorbed; anything that expands it gets quoted before we start, so you decide rather than discover it on the invoice.

Question 29

Who owns the code?

Accepted Answer

You do, once final payment clears. Repository, documentation and infrastructure access all transfer to you.

Question 30

How fast can a landing page go live?

Accepted Answer

Typically five to seven working days from the kick-off call, assuming copy direction and brand assets are ready. Additional variants of an existing page are much quicker.

Question 31

Does it need to sit on my main domain?

Accepted Answer

It should, ideally on a path such as /offer-name, because that inherits your domain trust and keeps analytics in one place. A subdomain works too if your main site is locked down.

Question 32

Do you write the copy?

Accepted Answer

Yes. Landing page copy is most of the performance, so it is included rather than something you have to supply.

Question 33

Will a redesign hurt my Google rankings?

Accepted Answer

It can, and that is usually down to URLs changing without redirects, or content being cut. We map every URL and keep the pages that earn traffic, which is why our redesigns typically hold or improve rankings rather than dropping.

Question 34

Can we launch in stages?

Accepted Answer

Often, yes — for larger sites we will move sections across progressively rather than switching everything overnight. It reduces the blast radius if something needs attention.

Question 35

How long does a redesign take?

Accepted Answer

A typical business site is three to six weeks from kick-off. Larger sites with lots of content or custom functionality take longer, and we will give you a realistic date in the proposal.

Question 36

How much faster can you realistically make it?

Accepted Answer

On a typical unoptimised WordPress site we usually cut largest-contentful-paint by half or better. We will run a free audit first and tell you the honest ceiling before you commit.

Question 37

Will optimisation break anything?

Accepted Answer

We work on a staging copy and test every template before it goes live. Aggressive caching and script deferral can affect interactive features, which is exactly why it gets tested rather than switched on blind.

Question 38

Is this a one-off or ongoing?

Accepted Answer

The fixes are one-off, but performance drifts as content and plugins are added. Our care plans track it monthly so you find out before your visitors do.

Question 39

Do we need to replace our existing software?

Accepted Answer

Usually not. Most of what we build connects the tools you already pay for. Replacement is a last resort, and we would show you the cost comparison before recommending it.

Question 40

What tools do you build automation on?

Accepted Answer

n8n and Make for workflow orchestration, with direct API work where a platform needs it. We favour tools you can self-host or export from, so you are never locked into a vendor because of us.

Question 41

How do you decide what is worth automating?

Accepted Answer

We estimate the hours a process consumes per month and compare that against build and maintenance cost. If it does not pay back inside a reasonable window, we will tell you not to do it.

Question 42

What happens when an automation breaks?

Accepted Answer

Every workflow we build has error handling and alerting, so failures surface immediately rather than silently. Support plans cover fixes; without one, we quote hourly.

Question 43

Will this put my staff out of work?

Accepted Answer

In practice it moves them off the tedious parts. Most of our clients redeploy that time into sales, service or the backlog they never get to — rather than reducing headcount.

Question 44

Do we have to replace our existing software?

Accepted Answer

Almost never. Most of what we build connects the tools you already pay for. If a replacement genuinely is cheaper we will show you the comparison rather than just assert it.

Question 45

What if the automation breaks?

Accepted Answer

Every workflow ships with error handling and alerting, so you find out immediately rather than three weeks later. Support plans cover fixes; without one we quote hourly.

Question 46

Which CRMs do you work with?

Accepted Answer

HubSpot, Zoho, Pipedrive and Salesforce most often, plus anything with a documented API. If your CRM has no API, that is worth knowing early — it usually caps what integration can achieve.

Question 47

Will this disrupt the sales team while it is built?

Accepted Answer

No. We build and test against a sandbox or a copy, and switch over once you have signed off. The team keeps working throughout.

Question 48

What happens to our messy existing data?

Accepted Answer

We profile it first and report what we find. Deduplication and normalisation are usually part of the project, because syncing bad data just spreads it faster.

Question 49

How accurate is it really?

Accepted Answer

On consistent document types, high — but never assume 100%. That is exactly why we build a confidence threshold with human review for anything uncertain, rather than letting the system write unchecked.

Question 50

Is our data used to train someone else’s model?

Accepted Answer

Not with the configurations we deploy. We use processing that does not retain your documents for training, and we will document exactly where data goes before you sign anything.

Question 51

What document types can you handle?

Accepted Answer

PDFs, scans and photos of invoices, orders, receipts and forms. Handwriting is possible but less reliable, and we will say so upfront rather than after the invoice.

Question 52

Does this need a CRM?

Accepted Answer

It works best with one, but not necessarily. We have built routing on shared inboxes and spreadsheets where that was the reality. A CRM makes the attribution reporting much stronger.

Question 53

Can rules differ by service or region?

Accepted Answer

Yes — that is the usual reason for doing this. Rules can key off any field the form captures, and you can change them yourself afterwards.

Question 54

How quickly do notifications reach the team?

Accepted Answer

Within seconds, by email, WhatsApp, Slack or SMS depending on what your team actually reads.

Question 55

Can we start smaller than this?

Accepted Answer

Usually yes, and often you should. The parts worth doing properly from day one are tenancy and billing, because both are painful to retrofit. Everything else can wait for real customers to tell you it matters.

Question 56

Do we own the code?

Accepted Answer

Yes, in full, on final payment. You get the repository, the infrastructure configuration and the deploy pipeline. There is no arrangement where the product only runs while you keep paying us.

Question 57

What does it cost to run once it is live?

Accepted Answer

Hosting for an early-stage SaaS is usually modest and scales with customers. We put the figure in the proposal alongside the build cost, because a product with running costs you were not told about is not a finished proposal.

Question 58

Who maintains it after launch?

Accepted Answer

Your call. Some clients take the pipeline and run it in-house, some keep us on a care plan for updates and incidents. We build assuming you might leave, which is the only honest way to hand something over.

Question 59

Do we need new hardware?

Accepted Answer

Usually not. It runs in a browser on hardware you already have, and most existing scanners and receipt printers work. We confirm what you have before quoting rather than assuming a replacement.

Question 60

What happens when the internet drops?

Accepted Answer

The till keeps selling and syncs when the connection returns. We test that by disconnecting mid-transaction, because a shop that stops trading during an outage is not an acceptable system.

Question 61

Can it work with the accounting software we already use?

Accepted Answer

Generally yes, where there is an API. Sales, tax and stock movements can post across so nobody re-enters them. Tell us which package early — it affects the estimate.

Question 62

Is a custom POS worth it over an off-the-shelf one?

Accepted Answer

Often not, and we will say so. If a standard product fits your trade, buy it. Custom earns its cost when the pricing, the multi-branch stock or an existing system makes the standard product fight you daily.

Question 63

Why build rather than buy an established ERP?

Accepted Answer

If a standard product fits, buy it — it will be cheaper and better supported. Building wins when the licence and implementation cost of the standard product exceeds a custom build, or when your process is genuinely unusual and configuring around it costs more than encoding it.

Question 64

How do you stop this becoming a project that never ends?

Accepted Answer

Phases that each deliver something usable. If the first module does not earn its cost, you stop after it, having lost weeks rather than a year. Long ERP failures usually come from trying to launch everything at once.

Questions, Answered Properly

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